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Popova I.E., Bobreshova I.P., Chuvashova T.A.. Conflictology: Methodical instructions on discipline studying. The short abstract of lectures. - Orenburg: GOU OGU,2004,-51s., 2004

1.1 Purpose and discipline problems

The purpose of teaching of discipline - mastering by students by necessary knowledge and skills of preventive maintenance, the prevention and management of conflicts in social sphere.
Discipline problems are presented in table 1. Table 1 of the Problem of discipline "Conflictology"
№ the purposes the problem Maintenance
1 2
The student will know:
1 About history of development of domestic conflictology
2 About a general characteristic of foreign conflictology
3 About a conflictology role in development of the Russian society
The student should know:
4 Reasons and preconditions of occurrence of conflicts
5 Basic functions of conflicts
6 Basic stages of development of conflicts
7 Modern classification of conflicts
8 Principal causes and consequences of intrapersonal conflicts
9 Conditions of the prevention and mechanisms of the permission of vnutrilichnost th conflicts
10 Principal causes of occurrence of intergroup conflicts
11 Problems of settlement of intergroup conflicts
12 Features of organizational conflicts, their basic types
13 Forms of the prevention and the permission of labour conflicts
14 Principal causes of occurrence of conflicts in a link "supervise-tel-subordinated"
15 Ways of the prevention of conflicts «on a vertical»
16 Features of innovative conflicts (the prevention and time-decision)
17 Basic methods of research and diagnostics of conflicts
18 Basic directions of activity under the prevention konflik
19 Management methods the conflict
20 Basic stages of process mediatsii. The factors influencing on ef-fektivnost mediatsii
21 Ways of the resolution of conflicts
The student will be able:
22 to Define conflict components
23 to Define the true reasons of disputed behaviour a method of cartography of conflicts

Table 1 continuation
1 2
24 to carry out diagnostics of character of conflicts and mutual relations in group
25 to carry out the analysis of methods of settlement of conflicts in the organisation
26 to Define the basic ways of an exit from the conflict
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